Mental Health

Team Member Support

When to be Concerned About a Team Member

Warning signs:

  • Talking about feeling trapped or in unbearable pain.
  • Talking about being a burden to others.
  • Increasing the use of alcohol or drugs.
  • Acting anxious or agitated; behaving recklessly.
  • Sleeping too little or too much.
  • Withdrawing or feeling isolated.
  • “Short fuse”: showing rage or talking about seeking revenge.
  • Displaying extreme mood swings.

How to Respond to Team Members at Risk

For Team Members at ALL LEVELS of risk:

  • Be Direct. Talk openly about suicide. If you are concerned that this may be an issue, ask the person, “Are you thinking about suicide?”
  • Be willing to listen. Allow expressions of feelings. Accept the feelings.
  • Be non-judgmental. Don’t debate whether suicide is right or wrong, or whether feelings are good or bad. Don’t lecture the person.
  • Get involved. Become available. Show interest and support.

For coworkers at SERIOUS risk:

  • Talk with your HR Department or EAP, or call the Lifeline about your concerns.
  • Reach out to the person
  • Ask how he or she is doing: if you become concerned about self-harm, ask the person, “Are you thinking about suicide?”
  • Listen without judging.
  • Mention changes you have noticed in the person’s behavior and say that you are concerned about his or her emotional well-being.
  • Suggest that he or she talk with someone in the HR Department or EAP, or another mental health professional. Offer to help arrange an appointment and go with the person.

Additional Support

  • You can call the Employee Assistance Program (EAP) at 866-248-4094 and ask for assistance in helping a team member who is struggling.
  • You can also call the EAP with a Teammate
  • Suicide Prevention Lifeline 1-800-273-8255
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